Dear Valued Customer,
Thank you for your continued support and trust in P&P Food Ltd.
Recently, there have been incidents of individuals impersonating our company to conduct fraudulent activities.
To protect your financial safety and personal information, we hereby issue the following statement:
The Company communicates with customers only through the following official channels:
Official Website: https://pnpfooden.juhui.com.tw
Official Email: info@pnpfood.juhui.tw
Customer Service Hotline: 02-2365-0633
The Company will never contact customers using personal accounts or social media profiles to request payments, account information, or credit card details.
Please be aware of the following suspicious situations:
Someone claiming to be “P&P Food Customer Service” instructing you to use an ATM to cancel installment payments or transfer funds.
Requests for personal information or financial account details under excuses such as “system errors,” “duplicate charges,” or “prize notifications.”
Unofficial social media accounts, unknown messages, or links asking you to log in or make payments.
Phishing emails or SMS messages impersonating the Company.
If you encounter such situations, hang up immediately or delete the message,
and call the 165 Anti-Fraud Hotline or contact our customer service team for verification.
Do not provide personal information, passwords, or one-time verification codes to anyone.
We recommend regularly updating your passwords and monitoring account activity.
If you discover suspicious websites or advertisements impersonating our company, please notify us immediately.
The Company shall not be held liable for any damages resulting from fraudulent activities conducted by unauthorized third parties.
We urge all customers to remain vigilant and help maintain a secure transaction environment.
P&P Food Ltd.
Tel: 02-2365-0633
Email: info@pnpfood.juhui.tw
Address: 1F., No. 8, Aly. 8, Siwei Ln., Zhongzheng Rd., Xindian Dist., New Taipei City, Taiwan
