To ensure a smooth purchasing process, please read the following guidelines carefully before placing an order or discussing cooperation.
P&P Food Ltd. reserves the right to amend and interpret the terms herein.
Please provide your company information, product list, specifications, quantities, and delivery location.
We will respond with an official quotation within 1–3 business days.
After confirming the quotation details, please reply in writing (Email / Fax / Online System).
A Purchase Order (PO) will be issued for your final verification once the order is established.
Standard transactions follow a prepayment (prepaid) system.
Long-term partners or contracted clients may establish monthly settlement or credit terms upon mutual agreement.
After remittance, please provide the payment slip to expedite the shipping process.
Shipping time depends on product availability or production schedules.
For imported items, delivery is subject to actual customs clearance and vessel schedules.
We will notify you via email of the estimated shipping date and logistics information before dispatch.
We issue official government invoices; please provide the company title and VAT number when placing the order.
If certificates of origin, inspection reports, or additional documents are required, please inform us before placing the order.
Returns or exchanges are not accepted for non-quality-related issues.
If the goods received are defective, damaged, or inconsistent with the order, please notify our sales representative within 3 days and provide photos as evidence.
Upon verification, we will arrange replacements or reshipment depending on the situation.
For inquiries regarding procurement, payment, or logistics, please contact:
P&P Food Ltd.
Tel: 02-2365-0633
Email: info@pnpfood.juhui.tw
Address: 1F., No. 8, Aly. 8, Siwei Ln., Zhongzheng Rd., Xindian Dist., New Taipei City
